Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?
Senoritas.my offers various kind of Payment Methods as shown below :-
1. Credit Card : Via Paypal (Visa or Mastercard / American Express / Paypal Funds) 
                       Via Ipay88 (Visa or Mastercard / Internet Banking)

2. Online Transfer :
Bank : CIMB
Bank Account : 8007743891

After you have made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :

You may scan and email us the above info to

Email Address : Senoritas.my or
Send through WhatsApp to 016 316 0086


*Note: Your purchased products will not be delivered until we have received your payment details.

Q. How to change my account personal information and shipping address?

Log-in your account → Click on “Account Maintenance” → Edit your account information and shipping address 

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?

Yes,  only if the order is still on pending status. Orders that are in shipping or shipped will not be cancel.

If you wish to cancel your order :
Please send an email to our customers service: Senoritaspm@gmail.com with subject title “Request to cancel online order” in order to inform us about your cancellation.

Q. What is the product's transaction currency?
All products transaction currency will be done in Rinngit Malaysia (RM).

Q. How long does the delivery usually takes?

Delivery will be available from Monday to Friday during office hours,excluding Public Holidays.

5 - 7 working days for orders within Peninsular Malaysia

5 - 8 working days for orders within East Malaysia